Page 11 - Demo

%u062c%u0645%u064a%u0639 %u0627%u0644%u062d%u0642%u0648%u0642 %u0645%u062d%u0641%u0648%u0638%u0629 %u0640 %u0627%u0625%u0644%u0639%u062a%u062f%u0627%u0621 %u0639%u0649%u0644 %u062d%u0642 %u0627%u0645%u0644%u0624%u0644%u0641 %u0628%u0627%u0644%u0646%u0633%u062e %u0623%u0648 %u0627%u0644%u0637%u0628%u0627%u0639%u0629 %u064a%u0639%u0631%u0636 %u0641%u0627%u0639%u0644%u0647 %u0644%u0644%u0645%u0633%u0627%u0626%u0644%u0629 %u0627%u0644%u0642%u0627%u0646%u0648%u0646%u064a%u062911lOMoAR cPSD|10120753Performance dashboards: Visual display used to monitor operationalperformance with no measurement (e.g., temperatures)Performance scorecards (helps more in making decisions): Visual display usedto chart progress against strategic and tactical goals and targets (predeterminedmeasures%u2026) or compare to what you supposed to have vs what you have (e.g.,sales for products either shortage or surplus)The Benefits of BI:The ability to provide accurate information when needed, including a real-timeview of the corporate performance and its parts. Faster, accurate reporting.Improved decision making . Improved customer service. Increased revenue.Management support system (MSS) = BI and/or DSSMSS is any information system that support my business.Work System: it%u2019s a system (input-process-output) where humans participate withmachines to perform a business performance. Helps to know how our IS (DSS intype of IS) works.Business performance: e.g., in a hospital : patient registration, refer patient to aclinic.Elements of a Work System:In a Patient registration, identify the work system elements (same in missionstatement).1- Business process. Variations in the process rationale, sequence of steps, ormethods used for performing particular steps (register the patients)2- Participants. Better training, better skills, higher levels of commitment, orbetter real-time or delayed feedback (nurses, doctors, receptionists)3- Information. Better information quality, information availability, or informationpresentation (patients, doctors information)4- Technology. Better data storage and retrieval, models, algorithms, statistical orgraphical capabilities, or computer interaction (hardware, software, scanners, IDcheckers)