Page 26 - Demo

%u062c%u0645%u064a%u0639 %u0627%u0644%u062d%u0642%u0648%u0642 %u0645%u062d%u0641%u0648%u0638%u0629 %u0640 %u0627%u0625%u0644%u0639%u062a%u062f%u0627%u0621 %u0639%u0649%u0644 %u062d%u0642 %u0627%u0645%u0644%u0624%u0644%u0641 %u0628%u0627%u0644%u0646%u0633%u062e %u0623%u0648 %u0627%u0644%u0637%u0628%u0627%u0639%u0629 %u064a%u0639%u0631%u0636 %u0641%u0627%u0639%u0644%u0647 %u0644%u0644%u0645%u0633%u0627%u0626%u0644%u0629 %u0627%u0644%u0642%u0627%u0646%u0648%u0646%u064a%u062926lOMoAR cPSD|101207531- Outcome KPIs: or lagging indicators, it%u2019s the final results e.g., revenues.2- Driver KPIs: or leading indicators e.g., sales leads and if reduced during theprocess.Most organizations use Outcome KPIs only where they need to use both types tomonitor the whole process to be alert for any problem early before it%u2019s too late toadjust.Operational areas covered by driver KPIs: Customer performance, Serviceperformance , Sales operations, Sales plan/forecast.BPM Methodologies, Balanced scorecardA complete measurement tool in one framework that translate organization%u2019sfinancial, customer, internal process, and learning and growth objectives andtargets into initiative actions like lunch a new website or train employees. e.g., wewant enhance university performance. We can Bring new doctors, train students inmarket. Our strategic plan should cover all these different aspects.1- financial: objective: enhance revenue. Measures: Measures sales. Target: forexample, sell 200000 products. Initiative: enter new market, get new partner.2- internal business process: enhance registration processes.