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                                    %u062c%u0645%u064a%u0639 %u0627%u0644%u062d%u0642%u0648%u0642 %u0645%u062d%u0641%u0648%u0638%u0629 %u0640 %u0627%u0625%u0644%u0639%u062a%u062f%u0627%u0621 %u0639%u0649%u0644 %u062d%u0642 %u0627%u0645%u0644%u0624%u0644%u0641 %u0628%u0627%u0644%u0646%u0633%u062e %u0623%u0648 %u0627%u0644%u0637%u0628%u0627%u0639%u0629 %u064a%u0639%u0631%u0636 %u0641%u0627%u0639%u0644%u0647 %u0644%u0644%u0645%u0633%u0627%u0626%u0644%u0629 %u0627%u0644%u0642%u0627%u0646%u0648%u0646%u064a%u062940lOMoAR cPSD|10120753Components of KMS1- Communication: talk via email, messages2-Collaboration: meet and discuss matter via conference room (e.g., Alain andAD campus).3- Storage and retrieval: store knowledge obtained.Technologies that support KM:1- Artificial intelligence: enhance searching knowledge. E.g., google in their siteuse algorithms to in to give the closest results searched.- Help establish knowledge profiles of individuals and groups. E.g., when puttinginfo in different times they%u2019ll know if it%u2019s the same person or not.- Help determine the relative importance of knowledge when it is contributed. E.g.,organize knowledge according to the highest demand on them.- AI methods used in KMS:- Scan e-mail, documents, and databases to perform knowledge discovery,determine meaningful relationships and rules (e.g., use keywords to get betterresults.)- Identify patterns (link) in data (usually through neural networks and other datamining techniques)- Forecast future results by using data/knowledge- Provide advice directly from knowledge by using neural networks or expertsystems- Provide a natural language or voice command%u2013driven user interface for a KMS2- Intelligent agents- Intelligent agents are software systems that learn how users work and provideassistance in their daily tasks. They are used to elicit and identify knowledgeSee ibm.com for examples. Combined with enterprise knowledge portal toproactively disseminate knowledge.
                                
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