Page 38 - Demo
P. 38


                                    %u062c%u0645%u064a%u0639 %u0627%u0644%u062d%u0642%u0648%u0642 %u0645%u062d%u0641%u0648%u0638%u0629 %u0640 %u0627%u0625%u0644%u0639%u062a%u062f%u0627%u0621 %u0639%u0649%u0644 %u062d%u0642 %u0627%u0645%u0644%u0624%u0644%u0641 %u0628%u0627%u0644%u0646%u0633%u062e %u0623%u0648 %u0627%u0644%u0637%u0628%u0627%u0639%u0629 %u064a%u0639%u0631%u0636 %u0641%u0627%u0639%u0644%u0647 %u0644%u0644%u0645%u0633%u0627%u0626%u0644%u0629 %u0627%u0644%u0642%u0627%u0646%u0648%u0646%u064a%u062938lOMoAR cPSD|10120753- Use of a strong hierarchy, position-based status, and formal power. (When amanager force employee under him to share their knowledge).- Insufficient capture, evaluation, feedback, communication, and tolerance of pastmistakes.- Differences in experience and education levels (communication between a PhDholder and uneducated one)- Lack of contact time and interaction between knowledge sources and recipients- Poor verbal/written communication and interpersonal skills- Age, gender, cultural and ethical defenses- Lack of a social network- Ownership of intellectual property (mention the source when sharing knowledge)- Lack of trust in people because they may misuse knowledge or take unjust creditfor it- Perceived lack of accuracy/credibility of knowledge.Approaches to Knowledge Management1- Process or technical approach to knowledge management attempts to codify(make it explicit) organizational knowledge through formalized controls,processes, and technologies. Focuses on explicit knowledge and IT e.g., google.2- Practice or social approach focuses on creating and building the socialenvironments or communities of practice (network or group of individuals sharethe same interest between them often self-organized for managing knowledge)necessary to facilitate the sharing of tacit understanding. Focuses on tacitknowledge and socialization.3- Hybrid approaches to knowledge managementMix of practice approach and process approach focus on both of them. On thesocial activities where workers meet and CoP. On the technical side is provide
                                
   32   33   34   35   36   37   38   39   40   41   42