Page 36 - Demo

%u062c%u0645%u064a%u0639 %u0627%u0644%u062d%u0642%u0648%u0642 %u0645%u062d%u0641%u0648%u0638%u0629 %u0640 %u0627%u0625%u0644%u0639%u062a%u062f%u0627%u0621 %u0639%u0649%u0644 %u062d%u0642 %u0627%u0645%u0644%u0624%u0644%u0641 %u0628%u0627%u0644%u0646%u0633%u062e %u0623%u0648 %u0627%u0644%u0637%u0628%u0627%u0639%u0629 %u064a%u0639%u0631%u0636 %u0641%u0627%u0639%u0644%u0647 %u0644%u0644%u0645%u0633%u0627%u0626%u0644%u0629 %u0627%u0644%u0642%u0627%u0646%u0648%u0646%u064a%u062936lOMoAR cPSD|10120753Characteristics of knowledge:- Extraordinary leverage and increasing returns e.g., Manual worker uses his handsto produce goods and services- Fragmentation, leakage, and the need to refresh e.g., use up to date technology- Uncertain value- Uncertain value of sharingKnowledge-based economy: The economic shift from natural resources that%u2019llend in one day to intellectual assets. Companies greatest asset is knowledge heldby their employees.Knowledge types1- Explicit (leaky) knowledge: represents content that has been captured in sometangible form such as words, audio recordings, or images. Easily documented,transferred, taught, and learned. E.g., technical material (data, policies, procedures,software, documents, etc.).2- Tacit (embedded) knowledge: is the knowledge that is stored in the brains ofthe knowers, and it is difficult to articulate and also difficult to put into words, text,or drawings. E.g., learn sprots. Reading body language.Knowledge management systems (KMS)A system that facilitates knowledge flow from the person(s) who know to theperson(s) who need to know throughout the organization; knowledge evolves andgrows during the process.Learning organization (used to facilitate Knowledge management)An organization capable of learning from its past experience, implying theexistence of an organizational memory and a means to save, represent, and share itthrough its personnel.Organizational memory: Repository or place to save their best practices andexperience of what the organization %u201cknows%u201d and learned.