Page 79 - Demo

%u062c%u0645%u064a%u0639 %u0627%u0644%u062d%u0642%u0648%u0642 %u0645%u062d%u0641%u0648%u0638%u0629 %u0640 %u0627%u0625%u0644%u0639%u062a%u062f%u0627%u0621 %u0639%u0649%u0644 %u062d%u0642 %u0627%u0645%u0644%u0624%u0644%u0641 %u0628%u0627%u0644%u0646%u0633%u062e %u0623%u0648 %u0627%u0644%u0637%u0628%u0627%u0639%u0629 %u064a%u0639%u0631%u0636 %u0641%u0627%u0639%u0644%u0647 %u0644%u0644%u0645%u0633%u0627%u0626%u0644%u0629 %u0627%u0644%u0642%u0627%u0646%u0648%u0646%u064a%u062979Electronic Resources %u2013 Human Resources Development Year Four - 2021 | |77The Evaluation of Training and HRD Programs Prior to Purchase%u2022 %u201cI bought it, therefore it is good.%u201d%u2022 %u201cSince it%u2019s good, I don%u2019t need to post-test.%u201d%u2022 Who says it%u2019s: %u2013 Appropriate?%u2013 Effective?%u2013 Timely?%u2013 Transferable to the workplace?Models and Frameworks of Evaluation%u2022 Evaluation should serve all parties: the organization, the trainer or HRD professional, and the trainees (the stakeholder approach to evaluation):%u2713 Find the shared interest. %u2713 Involve the stakeholders.%u2713 Think optimization, not maximization.%u2713 Be willing to make trade-offs and take shortcuts. %u2713 Remember, design is as much or more art as it is science: Trust your gut.%u2022 Nickols recommends the use of a %u201cstakeholder scorecard%u201d for training evaluation. An example of this can be seen in Figure 7-2. As can be seen there, four critical stakeholders for any HRD intervention are senior management, trainees, trainers, and the trainees%u2019 managers. The contributions of each are what they put into the intervention (e.g., time, money, time away from doing other things). The inducements are what is taken out or received from the training.%u2022 Nickols states that not every level of the Kirkpatrick framework for evaluation is of similar value to each stakeholder group. So, not every stakeholder group may be satisfied, even when an HRD intervention %u201cmakes its numbers.%u201d Thus, HRD evaluation should be viewed as a negotiation process among multiple constituencies.