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%u062c%u0645%u064a%u0639 %u0627%u0644%u062d%u0642%u0648%u0642 %u0645%u062d%u0641%u0648%u0638%u0629 %u0640 %u0627%u0625%u0644%u0639%u062a%u062f%u0627%u0621 %u0639%u0649%u0644 %u062d%u0642 %u0627%u0645%u0644%u0624%u0644%u0641 %u0628%u0627%u0644%u0646%u0633%u062e %u0623%u0648 %u0627%u0644%u0637%u0628%u0627%u0639%u0629 %u064a%u0639%u0631%u0636 %u0641%u0627%u0639%u0644%u0647 %u0644%u0644%u0645%u0633%u0627%u0626%u0644%u0629 %u0627%u0644%u0642%u0627%u0646%u0648%u0646%u064a%u062934Table 5. Criteria for defining a fifth generation port in accordance with the second amendmentto the model by P. Lee and J. Lam of 2016Area Feature Criteria Criteria explanation1 2 3 4Port serviceService quality (A1) ReliabilityPort services provided to the port%u2018sCustomers are efficient, reliable, and high quality.These services minimize the level of customeruncertainty in regards to the services packageprovided at the seaportPort serviceService quality(A2) Port system flexibilityPort operators have at their disposalnot only a flexible system (i.e. port supply center)reacting to risks and accidents (including naturaldisasters), but also showing activity towards improving customer service standardsApplicationof IT solutionsCommunications system(B1) Single window sys- temDevelopment of the single windowsystem which integrates the port%u2018s IT systems andthe logistic EDI system, with the use of IT tools,nanotechnology, and biotechnology1 2 3 4Applicationof IT solutions IT(B2) RFID system or similar ITsolutionsThe use of RFID or other systemssuchas SWS (smart wearable systems)for container management at the portSustainable developmentPort and city symbiosis (C1) Port and city development coordinationPort and city authorities coordinatespatial plans in order to achievesustainable development

